Creditors Bureau of New ZealandTe Ara ki te Utu Tika

Supporting the path to repayment

Helping creditors recover overdue debts, fairly and efficiently, while supporting debtors through repayment.

Success based fees

Improve cash flow

Compliant recovery

Who We Help

Property Managers

Recover overdue tenant debts and unpaid Tribunal orders with a clear, structured process built for property management.

Body Corporates

Chase unpaid levies and body corporate debts professionally, without damaging owner relationships.

Businesses

Recover unpaid invoices and protect cash flow with professional, success-based recovery support.

How It Works

1. Submit the Debt

Upload debtor details, invoice, statement, and supporting documents online in minutes.

2. We Contact the Debtor

We get in touch and discuss, track, and record follow-ups to try and prevent or resolve debt.

3. Payment or Next Steps

If the debtor pays, it's all done and dusted. If not, we advise you for payment.

Easy. Secure. Efficient.

Submit debts online in minutes

Upload debtor details, invoices, statements, and supporting documents through our secure online portal.

  • Save time and reduce admin
  • Track progress in real-time
  • Accessible 24/7
Submit a Debt

The Benefits

01

Fair and ethical

Respecting the rights, treating everyone fairly and courteously.

02

Clear and consistent

Applying a structured recovery process transparently.

03

Only pay when we've recovered

No upfront recovery fees - you only pay once we recover.

04

Better outcomes, stronger relationships

We help preserve positive customer relationships where possible.

05

Less admin, better focus

We handle the follow-up so you can get on with business.

Simple, Success-Based Pricing

We operate on a success-based recovery model. Fees are recovered as a small percentage of the amount we collect – only when we achieve a positive outcome on the debt.

Speak to the Team

No recovery, no fee.

Referral Partners

Help your clients recover unpaid invoices.

Our referral partner programme helps your clients, a practical recovery option while keeping the process simple for your team.

Become a Partner

Frequently Asked Questions

Ready to recover an overdue invoice?

Take the first step. We'll handle the rest.