Supporting the path to repayment

CBNZ is a private, non-government organisation helping creditors recover overdue debts while supporting debtors through repayment.

Success based fees
Improve cash flow
Compliant recovery

Who We Help

Businesses

Recover unpaid invoices and protect cash flow with professional recovery support.

Sole Traders

Spend less time chasing overdue payments and more time running your business.

Property Managers

Manage overdue tenant and property-related debts with a clear, structured recovery process.

How It Works

1. Submit the Debt

Upload debtor details, invoice, statement, and supporting documents online in minutes.

2. We Contact the Debtor

We get in touch and discuss, track, and record follow-ups to try and prevent or resolve debt.

3. Payment or Next Steps

If the debtor pays, it's all done and dusted. If not, we advise you for payment.

Debts Overview
Secure Portal
Debtor
Amount
Status
Acme Corp
$4,250
Active
John Doe
$1,800
Resolved
Submit Debt
Submit
EASY. SECURE. EFFICIENT.

Submit debts online in minutes

Upload debtor details, invoices, statements, and supporting documents through our secure online portal.

Save time and reduce admin
Track progress in real-time
Accessible 24/7

The Benefits

01

Fair and ethical

Respecting the rights, treating everyone fairly and courteously.

02

Clear and consistent

Applying a structured recovery process transparently.

03

Only pay when we've recovered

No upfront recovery fees - you only pay once we recover.

04

Better outcomes, stronger relationships

We help preserve positive customer relationships where possible.

05

Less admin, better focus

We handle the follow-up so you can get on with business.

Simple, Success-Based Pricing

We operate on a success-based recovery model. Fees are recovered as a small percentage of the amount we collect – only when we achieve a positive outcome on the debt.

No recovery, no fee.

Referral Partners

Help your clients recover unpaid invoices.

Our referral partner programme helps your clients, a practical recovery option while keeping the process simple for your team.

Responsible. Professional. Effective.

Secure handling of data and client information.

Clear communication across all every step.

Professional contact practices that reflect fairness and trust.

Escalation options available when appropriate.

Designed to support repayment and fair recovery.

Frequently Asked Questions

How much does it cost?

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What types of debts can you help with?

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Do I need a signed contract or invoice?

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How do I know the debt is owed?

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Will you contact the debtor directly?

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What happens if the debtor disputes the debt?

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Do you take legal action?

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Can my work with referral clients?

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How is debtor information stored?

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How long does the process take?

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Ready to recover an overdue invoice?

Take the first step. We'll handle the rest.